IU Southeast provides a wide array of technology services to which faculty, staff, and enrolled students are given access, including:
- Online resources through OneStart, the gateway to many university services
- Computing accounts for using e-mail, printing, file storage, and web hosting
- Free and low-cost software including Microsoft Office, Adobe Creative Suite, Symantec Endpoint, Thomson Reuters EndNote, SPSS, and Microsoft Visual Studio Professional
- More than 900 Windows and Mac workstations in Student Technology Centers, classrooms, and open locations
- High-speed Internet connections in every campus residence lodge
- A wireless network that covers virtually the entire campus
- High-speed computing and high-volume data storage through the UITS Data Center
- Lab consultants, help desk, 24-hour call center, online support, and publications
Campus computing resources are state-of-the-art and can provide appropriate functionality for most instructional or resource needs. Visit the Technology Services website for details.
Organization & Contacts
Indiana University’s regional IT departments are part of University Information Technology Services (UITS) in order to provide a seamless university-wide IT services organization.
IU Southeast’s IT staff and resources report to a Regional CIO who is a member of the Office of the Vice President for IT (OVPIT). The Regional CIOs work together to deliver consistent and coordinated university-wide services, while maintaining the distinctive campus experiences of the regional campuses.
Information Technology maintains and provides access to a campus-wide data network, as well as access to the statewide I-Light high-speed fiber network, which connects all of the IU campuses, and the Internet.
The Office of Information Technology is located in Knobview Hall, room 014. The phone number is (812) 941-2287. Office hours are 7:30 a.m. until 5:30 p.m. Monday-Friday.
The IT Help Desk is located in University Center South, room 212. The Help Desk phone number is (812) 941-2447. Phone support is 24/7, with walk-up hours from 8 a.m. until 8 p.m. Monday-Thursday, 8 a.m. until 5 p.m. Friday.
A current IT staff directory and organization chart can be found online.
UITS Services
Information Technology provides a wide array of campus and user services. Because such services are always changing, this document will provide only a brief description with a web link to current information.
In general, the Technology Services website is the best resource for learning about services.
Computing Accounts & Passphrases
Use of Indiana University technology resources (e.g., computers, networks, and telephones) is restricted to purposes related to the university’s mission of education, research, and public service. Access to IU computing resources is a privilege granted to all admitted IU students and current or retired university faculty and staff, in support of their studies, instruction, duties as employees, official business with the university, and other university-sanctioned activities.
To gain access to IU Southeast online tools such as email, OneStart, Oncourse and other services you must create your own IU Account. Learn how to create your account.
Email Support
At IU Southeast, most email addresses end with @ius.edu. Faculty and staff are hosted on the UITS Exchange servers. Students create email accounts on the Imail or Umail systems when they create their first accounts. Access your email online.
Printing & Copiers
IU Southeast students have access to printers in computer labs and study spaces. Each student receives an allotment per credit hour enrolled, which is funded through the Student Technology Fee. Campus departments and schools have leased multi-function copy machines, which are managed through the Office of IT. Larger or specialized print jobs are outsourced through a contracted supplier. Learn about printing at IU.
Phones & Voice Mail
Campus telephones are managed by UITS and support is provided by the local IT staff. If you are experiencing telephone problems, please contact the Help Desk at (812) 941-2447. Learn about phone service.
Network Access & Security
IT operates a robust wired and wireless network. Learn how to access the network with your personal devices, and information on ways you can help to ensure a safe and secure computing environment..
Information Systems
IU provides its campuses with a variety of enterprise-wide information systems, such as the IUIE (IU Information Environment), OneStart, Oncourse, EPIC (Electronic Procurement and Invoicing Center), FIS (Financial Information System), HRMS (Human Resources Management System), and others. These systems are supported through UITS.
Research Technologies
The Research Technologies division of UITS offers a wide range of resources and services including access to IU's supercomputers, visualization systems, consulting and support services, and up to 5 TB of file storage space on the Scholarly Data Archive. For more information, visit the Pervasive Technology Institute's website.
Classroom AV
All classrooms at IU Southeast feature installed AV equipment. Standard rooms contain a Windows PC, a video projector, a DVD or Blu-Ray player, and either a push-button or touch-screen controller. Some rooms also contain document cameras, SMART Boards or SMART Podiums. In smaller rooms, flat screen TVs may be installed instead of projection. For more information, visit the classroom technology website.
There are a number of classrooms equipped with student PC or MAC workstations. The routine scheduling process through the registrar’s office will be used for scheduling computer-equipped classrooms for semester use. Faculty members who need a facility for only one or two sessions may work out informal exchanges of rooms, but they should attempt to make arrangements as far in advance as possible.
At the discretion of the instructor, students not enrolled in a course may use available work stations in the above rooms.
Student Technology Centers (STCs)
Students will find plentiful public computers located strategically across campus in Student Technology Centers, or STCs. These computers do require an IU username and password for access. Community visitors to the Library may obtain a guest username and password for the duration of their visit. For a directory of locations and hours, visit the technology labs webpage.
Adaptive Technology
UITS, Disability Services, and the Library provide an Adaptive Technology Center (ATC). Located in the Library the ATC is equipped with a variety of equipment to assist people with disabilities in using the full range of technology available to the university community. For more information, visit the Library's adaptive technology webpage.
Software & Hardware
Discounts IU has negotiated substantial discounts with many software vendors. These discounts are available for faculty, staff, and students and are for the full product, not a special “light” version with some features disabled. To get a complete list of available software, visit IUWare.
IU employees and students are able to purchase computers and peripherals for personal use at substantial, University-negotiated discounts.
Videoconferencing for Meetings & Distance Learning
IT equips and maintains a small number of openly-scheduled rooms for videoconferencing and distance learning courses. Rooms include Hillside Hall 105, Knobview Hall 112, and Crestview Hall 028A. Other videoconference-capable rooms are within schools and departments, as well as UC 120 in the campus Conference Center. In addition, UITS operates a Cisco Telepresence room in University Center South 241A.
Digital Media Production
IT offers digital media production services to campus faculty and staff. Video or audio recordings can be posted on websites or on YouTube, burned to DVD/CD, encoded as a digital file for use in presentations, or made available via network space. We also offer video recording of certain live events. For information on scheduling a digital media production or recording a live event, please call IT at (812) 941-2287. Faculty wishing to create digital media for use in class or for a hybrid course should contact ILTE at (812) 941-2506.
Personal Web Pages
Web publishing is available for all IU Southeast faculty, staff and students using the IU-wide service, named Mypage, for serving personal web pages. Anyone with an IU Network ID may create a personal web page and publish it using Mypage.
IT Training
Instructor-led training workshops are offered through two sources. First, the campus Human Resources department schedules software training workshops. These are announced via emails throughout the academic year. Second, the UITS IT Training department, with offices in Bloomington and IUPUI, offers live and online instructor-led computing workshops and provides self-study training resources to the Indiana University community and beyond. They deliver training to more than 30,000 participants each year across all campuses. For more information, visit IT Training website.
Enterprise Services
University-wide services of particular interest to faculty:
- OneStart
IU’s web portal presents a single front door to online services for IU students, faculty, and staff. OneStart provides easy access to services such as searching the web, personal calendaring, registering for classes, reading email, browsing the library catalog, reading campus news, browsing the classifieds, and more. - Oncourse
IU’s online Learning Management System provides IU students, faculty, and staff with a powerful environment in which to collaborate and learn. Oncourse offers a straightforward way to create a web site for every course offered at the university. Using Oncourse, students and faculty can access course syllabi and grades; communicate via course mail, chat rooms, and discussion forums; and access online quizzes and surveys. - IUCAT
IU’s online library catalog provides comprehensive access to millions of items held by the IU Libraries statewide, including books, recordings, US government publications, periodicals, and other types of material. IUCAT also performs acquisitions, circulation, and management. - eTexts
IU has entered into agreements with several publishers to deliver electronic textbooks for use in IU classes. Students and instructors will access the eTexts through Oncourse, using Courseload's eText reader software. - Box.iu.edu
Provides a simple, secure way to store and share files and folders online. Box consolidates your content in a single location, easily accessible from anywhere, on any device. You can create files and folders, share them using a direct link, invite others to collaborate, and continue to revise and review your content. Though similar in appearance to other consumer services such as DropBox, Box can directly integrate with existing IU systems (e.g., accounts, CAS for single sign-on with your Network ID) and security. - IUanyWARE
The IUanyWARE service is part of a new technology initiative called Client Virtualization, which allows UITS to virtualize software delivery for students, faculty, and staff. IUanyWARE permits members of the IU community to access via their web browser many IU-licensed applications they once needed to install on their own machines. These applications are available on mobile devices as well as computers. - Eduroam
a secure, worldwide wireless network access service developed for the international research and education community. Eduroam enables faculty, staff, and student mobility and connectivity for research, conferences, meetings, and relationship-building. All IU faculty, staff, and students can get instant Internet connectivity at member institutions in the US, as well as in more than 50 countries around the world. Learn more about Eduroam.